Frequently Asked Questions

Accounts
1. What is CryptoGainer Group?
2. What is the minimum investment to start?
3. What is the minimum amount to withdraw?
4.
How can I deposit funds to my account through VISA / Mastercard?
5. I forgot my password, how can I restore it?
6. How can I delete the account completely?
7. Can I have a second account?
8. Should I have my own deposit for referral bonus?

9. How can I earn on referrals?
10. How to Verify my Account?
11. How to Verify Your Wallet Address?


General Question
1. If a Trade Group goes bankrupt, compensations from the Security Deposit will cover all my losses?
2.After I make a withdrawal request, when will the funds be available on my e-currency account?
3. What could be the reason for the delay for more than 48 hours?
4. What exchanges do Trade Groups trade cryptocurrencies on? 
5. How exactly do Trade Groups make money on exchanges? I do not understand how much money does a Trade Group make if it can pay 1% to 5% of its profit every day? Please, give me clear details


Deposit, profit, and withdrawals

1. If I deposit to any Trade Group ($ 10,000 for example) today, when will I get profit and how much exactly?
2. Can I make numerous deposits simultaneously in the same Trade Group?

3. I have a few deposits made in one Trade Group. Can I unite them into one deposit?

4. What happens when the deposit expires?
5.how can a Trade Group constantly pay a positive return rate when trading sometimes involves negative return at the end of the trading day?
6. I deposited BTC yesterday and it is already confirmed by the Blockchain. But my confirmed bitcoin transaction still doesn't appear on my account.
7.what is the maximum amount that is possible to withdraw in one transaction?
8. I have read carefully about Cryptobit Foundation, visited their website and ascertained that it is not registered anywhere. Is this a warning sign?

Account Security

1. Why should I use 2FA features?
2.Why withdrawal requests are processed within 24 hours??. After all, BTC transaction can be done in 10-15 minutes. Why it takes so long?